Full terms and conditions for PS Drag Brunch Events and Brunches
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**Introduction**
Welcome to PS Drag Brunch! We’re thrilled to have you here, and we want to make sure you have a fabulous experience. When you purchase tickets, you’re not just securing your spot – you’re also agreeing to our terms and conditions.
We occasionally update these terms to keep everything fresh and clear. When we do, you’ll notice the date of the latest changes. Just a heads up: you’ll be bound by the terms that were in place on the day you bought your tickets.
**Reservations, Tickets, and Payments**
**Obtaining a Reservation**
You can easily make a reservation for PS Drag Brunch online, through our agents, or by giving us a call. Once you’ve made your reservation, we’ll provide you with a confirmation code. This code will be valid as long as it’s in our system, linked to our terms (or those of our agents), and associated with evidence that the principal guest has accepted these terms. Plus, it must be issued at a price level we’ve approved.
**Principal Guest**
The person who books the reservation is considered the principal guest. This individual is responsible for all aspects of the reservation, including payment, agreeing to the terms, any extra charges that may come up, and the behavior of any guests they invite to PS Drag Brunch. Friends or family members the principal guest invites can also register with us, but that doesn’t lessen the principal guest’s responsibilities regarding the reservation.
**Transferability of Reservations**
If you need to transfer your reservation to a new principal guest, they’ll need to accept our terms and conditions and provide us with a credit card to guarantee the reservation. If not, the reservation will be considered invalid, and refunds for any payments made may not be available.
**Payment in Advance**
Your confirmation code will only grant you entry into our showroom if your balance is fully paid. We reserve the right to cancel any reservation with an outstanding balance at any time. If that happens, we’ll provide a full refund of any money you’ve paid, along with a cancellation notice. Should there be any changes to your reservation that result in a balance, we’ll notify you and ensure you have enough time to settle it.
**Automatic Cancellation**
Please remember that 24 hours before your brunch begins, any reservation with an outstanding balance may be automatically canceled unless you’ve made prior arrangements with us. As a courtesy, we’ll remind you of any balances due and will attempt to reach you by phone and text.
**No Admission Without Full Payment**
To enjoy the fun at PS Drag Brunch, your balance must be zero at check-in. If you’re not admitted due to an outstanding balance, refunds will not be available. While we may be able to assist with payments on the day, we can’t guarantee this in every case, and being unable to accept payment isn’t a reason for a refund.
**No Credit Card on File: Reservation Hold**
If we give you a confirmation code without a credit card on file, consider it a "hold" rather than a confirmed reservation. Holds can be canceled by us at any time without notice, and we may adjust or change the reservation at our discretion. Typically, we’ll cancel a hold no later than one week after it’s created, but you can convert a hold to a confirmed reservation by making payment at any time.
**Automatic Charging of Your Card on File**
Unless you tell us otherwise, we’ll automatically charge your card on file on the day of your brunch for any outstanding balance to help you get into our showroom smoothly. We’ll also charge your card the day after your brunch if there are any balances from your visit.
If we can’t charge your card in either case, we’ll reach out to you to resolve the situation. If we’re unable to settle your outstanding balance or reach an agreement within seven days of your brunch, we'll have to refer the balance to our collection agency.
**Payment Terms**
We may offer you flexible payment terms at our discretion, particularly for bookings made a month or more in advance. Usually, this means a 20% deposit on the full amount, with the final payment due seven days before your brunch.
Deposits are non-refundable unless we’re at fault. If we are at fault, the deposit will be fully refundable unless we’ve informed you in advance of the risks involved with your booking. Our standard refund policies will apply.
Changes to your reservation will first adjust the deposit amount. This means that any refunds will only occur after the full amount of the deposit has been applied to the changes.
We also reserve the right to request additional deposits if you make changes to your reservation that increase the total value by more than 10%.
**Split Payments**
We offer a convenient split payment option that allows the principal guest to delegate payment responsibilities to individual guests. However, using this option doesn’t release the principal guest from their responsibilities regarding the reservation, including any payments due. A credit card must remain